FAQ : Our Organic Garments (Made with 100% Cotton & Natural Dyes)
Ordering & Shipping
When can I expect to receive my order?
- We dispatch items within 3 business days.
- You will receive a tracking number for your shipment.
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Can I exchange or return my order?
- Unfortunately, we cannot currently accept returns for unworn items. You are responsible for return shipping costs and any customs charges.
What happens if my item arrives damaged?
- In the unlikely event your garment arrives damaged, please send
pictures as proof to indivaagarment@gmail.com. We will record the
issue and communicate next steps. We offer store credit or a full
refund for damaged items.
ProductInformation
Areyour garments made with truly organic materials?
- Yes! All our products are made with 100% organic cotton and natural
dyes, or we use upcycled materials.
What about variations in color and print?
- Due to the natural dyes, there may be slight irregularities in prints
and colors. Additionally, there may be slight variations between
product images and the actual color due to the use of natural dyes.
How do I know what size to order?
- Most of our garments have a relaxed fit. Please refer to our size chart
(link included) to find your perfect size.
Customization & Care
Do you offer customization?
- Yes, we do offer customization! Please inquire for details.
How do I care for my garments?
- Since most of our garments are made with organic materials, please refer
to our care information (link included) for proper washing
instructions.
How can I find my size?
Most of our garments have a relaxed fit. Please refer to our size chart
(link included) to find your perfect size.